Consultant AMOA (Onsite Casablanca, Morocco)

Job Description

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By joining Effyis, you will be at the heart of our clients’ strategic challenges, taking part in exciting assignments that combine innovation, operational excellence, and sustainable impact.

You will play a key role in managing and driving complex projects, while helping create value for our clients and developing your own expertise.

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Main Responsibilities

As an AMOA Consultant within Effyis’ Consulting Business Unit, you will be a key player in supporting our clients’ digital transformation. Your responsibilities will include:

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1. Process Analysis and Optimization

  • Map and analyze existing operational workflows, including payments, reconciliations, commission management, and multichannel transactions.
  • Identify redundancies, inefficiencies, and operational risks.
  • Propose and implement improvements to optimize costs and timelines.
  • Ensure process compliance with regulatory requirements and business best practices.

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2. Process Modeling and Documentation

  • Formalize business processes through clear models and detailed procedures.
  • Create and maintain reference documentation for operational processes.
  • Develop user guides and procedure manuals for back-office teams.

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3. Implementation Support

  • Facilitate scoping and validation workshops with business stakeholders.
  • Support teams during the production launch of optimized processes.
  • Participate in functional testing and user acceptance testing.
  • Support organizational change and help teams build new skills.

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4. Change Management

  • Lead the transition and adoption of new processes within the organization.
  • Design and implement training and awareness programs.
  • Monitor quality and compliance after deployment.

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Candidate Profile

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Experience

  • 3 to 6 years of minimum experience as a consultant or project manager in process improvement and transformation.
  • Proven experience in the financial or banking sector is a strong advantage.
  • Involvement in at least 2 to 3 operational transformation or process redesign projects.

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Key Skills

  • Strong knowledge of process modeling, including BPMN and flow diagrams.
  • Functional analysis and requirements gathering.
  • Project management and workstream coordination.
  • Excellent facilitation and communication skills.
  • Strong attention to detail, organizational skills, and a results-oriented mindset.
  • Proficiency in MS Office, especially advanced Excel and PowerPoint.

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Personal Qualities

  • Ability to work in complex and regulated environments.
  • Strong interpersonal and diplomatic skills.
  • Autonomy and proactivity.
  • French and English proficiency preferred.

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Benefits

  • Access to stimulating and strategic assignments in a collaborative environment.
  • Continuous training opportunities, including technical, business, and personal development.
  • Flexible working conditions and an attractive benefits package.

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Recruitment Process

  • Initial discussion with our Talent Acquisition team.
  • HR interview.
  • Operational or manager interview.
  • Fit interview.
  • Offer and onboarding.

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Applications and Information

Company: EFFYIS
Email: [email protected]
Sector: Business Consulting and Services
Employment Type: Full-time

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Apply!

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